Privacy PolicySaavi Hotels and Resorts
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Last Updated: August 22, 2025
1. Introduction
Saavi Hotels and Resorts ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B platform.
By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
Corporate Users
- • Company name and details
- • Contact person information
- • Email addresses and phone numbers
- • Billing and payment information
Hotel Users
- • Hotel property details
- • Business registration information
- • Contact and management details
- • Commission and payment details
2.2 Usage Information
We automatically collect certain information about your use of our Service:
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage patterns and preferences
- Performance and error data
3. How We Use Your Information
We use the collected information for the following purposes:
Service Provision
- • Process bookings and reservations
- • Facilitate communication between parties
- • Handle billing and payments
- • Provide customer support
Business Operations
- • Improve our platform and services
- • Analyze usage patterns
- • Develop new features
- • Ensure platform security
Communication
- • Send booking confirmations
- • Provide service updates
- • Share relevant offers
- • Respond to inquiries
Legal Compliance
- • Comply with applicable laws
- • Protect our rights and property
- • Prevent fraud and abuse
- • Respond to legal requests
4. Information Sharing and Disclosure
4.1 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
4.2 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Processing payments and transactions
- Providing customer support services
- Analyzing data and improving our services
- Hosting and maintaining our platform
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
Security Measures
Technical Security
- • SSL/TLS encryption
- • Secure data transmission
- • Regular security audits
- • Access controls and authentication
Operational Security
- • Employee training on data protection
- • Limited access to personal data
- • Regular security assessments
- • Incident response procedures
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and platform
When we no longer need your personal information, we will securely delete or anonymize it.
7. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Control
- • Access your personal data
- • Update or correct information
- • Request data deletion
- • Object to data processing
Communication Preferences
- • Opt-out of marketing emails
- • Manage notification settings
- • Control cookie preferences
- • Unsubscribe from services
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about our use of cookies, please see our Cookie Policy.
9. Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Service after any changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: sales@shrpl.com
Phone: +91 99995 75044
Address: C1123, Sushant Lok, Gurgaon, Haryana, India